Business Vocabulary

Banking

• balance – n. the difference between credits and debits in an account BILANS
• bank charges – n. novac koji se plaća banci za pružene usluge itd. Troškovi bankarskih usluga
• branch – n. lokalna poslovna jedinica ili predstavništvo banke, filijala, ekspozitura
• checkbook (US) – n. sveska sa odvajivim čekovima; chequebookUK čekovna knjižica
• check (US) – n. pisana naredba banci da isplati određeni iznos sa nečijeg računa; chequeUK ček
• credit – n. sredstva na bankovnom računu; suma koja se pripisuje na račun; novac koji banka pozajmljuje – also v. novac u banci, kredit
• credit card – n. (plastic) card issued by a bank that allows you to purchase goods on credit kreditna kartica
• current account – n. bankovni račun sa kojeg se novac može podići u bilo kom trenutku; checking accountUS
• debit – n. iznos koji se odbija sa bankovnog računa, npr. u vezi sa čekom – also v.
• deposit account – n. bankovni račun na koji se obračunava kamata; savings accountUS
• fill in (UK) – v. to supply written details to a document for its completion; to fill outUS
• interest – n. charges incurred for the use of borrowed money – interest rate n.
• loan – n. funds granted by a bank or financial body that must be returned with added interest – also v.
• overdraft – n. negativan saldo na bankovnom računu nastao jer je vloženo više novca nego što je uplaćeno
• pay in – v. [paid, paid] to place funds or make a deposit into a bank account
• payee – n. recipient of money payment
• paying-in slip – n. small form recording the funds you deposit to a bank account
• standing order – n. naredba banci da sprovede redovne isplate
• statement – n. izveštaj o svim transakcijama na bankovnom računu
• withdraw – v. [-drew, -drawn] to remove or extract money from a bank account – withdrawal n.

Company Structure

• Accounts Dept. – n. odeljenje koje upravlja finansijskim operacijama kompanije
• A.G.M. (UK) – abbr. Redovna godišnja skupština akcionara društva
• board of directors – n. selected group of people responsible for company policy-making and oversight
• chairman (UK) – n. person presiding over the Board of Directors; chief of a company; chairperson
• director – n. an individual who serves on the board of directors
• executive officer (US) – n. osoba koja upravlja delovanjem korporacije – chief executive officer n.
• headquarters – n. glavna i centralna kancelarija kompanije ili središte odlučivanja
• manager – n. osoba odgovorna za dnevno upravljanje odeljjenjem; executive officerUS
• managing director (UK) – n. senior director under the chairman who manages daily business operations
• Marketing Dept. – n. odeljenje koje plasira proizvode na tržište, sa pakovanjem, oglašavanjem itd.
• organisation chart – n. grafički prikaz ili tabela koja prikazuje strukturu preduzeća
• Personnel Dept. – n. division tasked with hiring and ensuring the welfare of employees
• president (US) – n. the supreme executive of a company; the company's chief leader
• Production Dept. – n. department overseeing the manufacture and physical production of goods
• Purchasing Dept. – n. department tasked with sourcing and procuring all company requirements
• R & D Department – n. department in charge of researching and developing (new) products
• reception – n. the area where guests and business contacts check in upon arrival at a company
• Sales Department – n. odelenje koje pribavlja nove kupce i obavlja prodajne poslove
• shareholder – n. osoba koja poseduje akcije ili vlasničko učešće u preduzeću ili korporaciji
• vice president (US) – n. one of multiple senior executives, each overseeing their own division

Contracts

• agreement – n. dogovor sklopljen između dve ili više strana, grupa ili država; ugovor
• appendix – n. additional or supplementary material at end of contract, book etc
• arbitration – n. conflict resolution through an independent person selected by both sides – to arbitrate v.
• article – n. određena odredba ili zahtev u ugovoru itd; član
• clause – n. konkretan uslov ili zahtev u ugovoru itd; odredba
• condition – n. any requirement that must be satisfied before undertaking something else
• force majeure – n. veća sila; nepredviđeni događaj koji oslobađa jednu stranu od obaveze iz ugovora
• fulfil – v: to comply with a condition; to accomplish the required responsibilities; to fulfillUS
• herein – adv: unutar ovoga; u ovom (dokumentu itd)
• hereinafter – adv: kasnije u tekstu (ovog dokumenta itd)
• hereto – adv: concerning this (document etc) [eg: attached hereto]
• heretofore – adv: prior to the current time; through the present; previously
• in behalf of – u interesu; za dobrobit; u korist (osobe itd); on behalf of (UK)
• null and void – bez više važenja; bez pravne snage; bez obavezujućeg karaktera
• on the one hand – na jednoj strani – on the other hand na drugoj strani
• party – n. osoba ili osobe koje predstavljaju jednu stranu dogovora
• stipulate – v. odrediti kao neophodan zahtev – stipulation n.
• terms – n. uslovi; posebne odredbe
• warrant – v. to provide official confirmation or pledge; to give a guarantee
• whereas – conj: seeing that; taking into account that [frequently opening contract provisions]

Import-Export

• bill of lading – n. record of products and delivery details; waybill
• c.&f. – abbr. cost & freight: pokriva dostavu do nazivnog luka ali bez osiguranja
• c.i.f. – abbr. cost, insurance & freight: covers insurance plus shipment to the specified port
• cargo – n. merchandise and items that are being moved or dispatched
• certificate of origin – n. documentation confirming the source country of merchandise
• container – n. large receptacle designed for holding merchandise during transportation – container port n. to containerise v.
• customs – n. 1 javna naknada ili carina na uvezenu robu 2 službenici zaduženi za prikupljanje te naknade
• declare – v. to formally announce dutiable merchandise – customs declaration form n.
• f.a.s. – abbr. free alongside ship [obuhvata isporuku do gata ali isključuje utovar]
• f.o.b. – abbr. free on board: pokriva učitavanje tereta na plovni objekat
• freight – n. roba koja se prevozi; breme
• irrevocable – adj. incapable of being reversed; unchangeable – irrevocable letter of credit n.
• letter of credit – n. written authorization from a bank permitting an individual to withdraw funds from another bank
• merchandise – n. artikli koji se kupuju i prodaju; proizvodi; robe – also v.
• packing list – n. a document accompanying goods to verify that items have been examined
• pro forma invoice – n. a billing statement or payment request transmitted before delivery of merchandise
• quay – n. čvrsta, veštačka pristaništa za iskrcaj i utovar brodova; wharf – quayside n.
• ship – v. da se pošalje ili preveze kopnenim, morskim ili vazdušnim putem – also n. shipment n.
• shipping agent – n. osoba koja deluje u ime ili predstavlja brod odnosno brodove u luci
• waybill – n. inventory of items and transportation directives; bill of lading – air waybill n.

Insurance

• actuary – n. osoba koja procenjuje rizike za osiguravajuća preduzeća
• assessor – n. someone who determines the monetary worth of something [eg: a building, car etc]
• claim – n. a request for compensation under an insurance contract – to make a claim v.
• comprehensive – n. [o osiguravajućoj polici] sveobuhvatna; koja pruža potpunu zaštitu
• consequential loss – n. a loss arising from or stemming from another loss
• cover (UK) – n. zaštita koju daje osiguravajuća polika [npr: pokrivanje odgovornosti prema javnosti]
• employer's liability – n. the obligation or accountability of an organization for injuries inflicted upon one of its workers
• goods in transit – n. chattels, stock or any articles undergoing shipment
• insurance broker – n. zastupnik koji organizuje osiguranje; posrednik između osiguravača i lica osiguranog
• liability – n. 1 the condition of being accountable 2 any matter for which an individual bears responsibility
• liable – adj. legally bound to cover costs for damage, injury etc; answerable – liability n.
• loss – n. destruction, harm, injury etc that forms the foundation for a claim – to lose v.
• loss adjuster – n. someone who evaluates the level of compensation resulting from a claim
• policy – n. an insurance agreement [eg: a product liability policy]
• policyholder – n. the individual who receives an insurance policy
• premium – n. a fee, typically monthly, yearly etc, paid to maintain an insurance policy
• product liability – n. the obligation or accountability of a company for harm caused by its products
• public liability – n. a firm's accountability for injury caused to a member of the general public
• reinsurance – n. the coverage of risk purchased by one insurance company from another – to reinsure v.
• risk – n. 1 likelihood or threat of damage, harm etc 2 individual or object that causes danger

Law

• attorney – n. 1 an individual designated to represent or act on behalf of someone 2US lawyer
• barrister (UK) – n. a legal professional who argues cases in a superior court
• brief – n. 1 (UK) directives given to a barrister – also v. 2 (US) written summary of circumstances
• case – n. a presentation of circumstances in a legal proceeding, esp. one side's claims
• contract – n. a binding arrangement, normally documented, among two or more parties
• court of law – n. the setting where legal matters are heard and resolved; court – courtroom n.
• evidence – n. material presented to a court to establish or substantiate a matter under examination
• guilty – adj. having committed an offense; culpable – guilt n. not guilty adj.
• judge – n. a person with authority to hear and determine legal disputes in a court – also v.
• jury – n. a collection of individuals selected to examine the facts of a case and deliver a judgment
• lawsuit – n. litigation in court between two private parties
• lawyer – n. someone trained in legal matters who provides counsel or acts on behalf of clients
• plead – v. 1 to argue a legal matter in court, 2 to state whether one bears responsibility – plea n.
• sentence – n. 1 a ruling by a court, esp. regarding penalties, 2 the penalty imposed – also v.
• solicitor – n. 1 (UK) legal professional offering guidance to clients & instructing barristers, 2 (US) law officer for a municipality etc
• sue – v. to initiate legal proceedings against someone in a court of law – lawsuit n.
• sum up – v. to recap & examine the facts presented in a case – summing up n.
• trial – n. a judicial proceeding that formally examines a case in court – to try v.
• verdict – n. the official determination or conclusion reached by a judge or jury

Marketing

• brand – n. a specific type or model of merchandise – to brand v. – branded adj.
• consumer – n. someone who purchases and utilizes a product or service – to consume v.
• cost – v. [cost, costed, costed] odrediti vrednost izrade proizvoda – costing n.
• develop – v. kreirati novi proizvod ili unaprediti postojeći – product development n.
• distribution – n. the supplying of merchandise to final customers, including marketing, storage and similar activities
• end-user – n. the individual, customer etc who represents the ultimate (and therefore genuine) user of a product
• image – n. the understanding or impression of a company or product maintained by the wider population
• label – n. mali papir, metalni komad itd. na proizvodu sa podacima o njemu
• launch – v. predstaviti novi proizvod uz marketing i propagandu itd. – product launch n.
• mail order – n. the vending of merchandise through postal delivery – mail-order catalogue n.
• market research – n. examination of customer demands & preferences, frequently regarding a specific product
• packaging (UK) – n. the covering or receptacle enclosing a product
• point of sale – n. mesto gde se proizvod stav​no prodaje javnosti – point-of-sale adj.
• product – n. something manufactured for sale; commodities [includes services] – to produce v.
• public relations – n. development and upkeep of a positive public perception – public relations officer n.
• registered – adj. zaštićen ili zvanično evidentiran kao zaštitni znak – ® abbr. – to register v.
• sponsor – n. firma koja podržava organizaciju u zamenu za mogućnost oglašavanja – also v.
• S.W.O.T. – abbr. Strength, Weaknesses, Opportunities, Threats
• total product – n. kompletan proizvod, uključujući naziv, pakovanje, uputstva, pouzdanost, posleprodan[u] i sl.
• trademark – n. poseban simbol, dizajn, reč itd. koja označava proizvod ili firmu – " abbr.

Meetings

• A.G.M. – abbr. Annual General Meeting
• A.O.B. – abbr. Any Other Business [obično poslednja stavka na dnevnom redu]
• absent – adj. nije prisutan; nije na sastanku; odsutan
• agenda – n. pisani raspored ili plan redosleda stavki na sastanku
• apologies – n. agenda item noting individuals who are not present; apologies for absence
• ballot – n. a form of voting, typically written and typically confidential – secret ballot n.
• casting vote – n. a determining vote (typically cast by the chairperson) when votes are tied
• chairman – n. osoba koja vodi ili predsedava sastankom; chairperson; chair
• conference – n. formal meeting for discussion, esp. a regular one held by an organisation
• conference call – n. telefonski razgovor između tri ili više osoba sa različitih mesta
• consensus – n. opšte slaganje svih učesnika
• decision – n. a determination or judgment about what to do – to decide v.
• item – n. an individual topic to be discussed [as listed on an agenda]
• matters arising – n. agenda item for discussion of events that followed from the previous meeting
• minutes – n. a documented account of all remarks made during a meeting
• proxy vote – n. a vote submitted by one person on behalf of another
• show of hands – n. hands held up to indicate a voting choice or position
• unanimous – adj. all holding the same view; agreeing without dissent
• videoconference – n. meeting of participants in separate locations connected via satellite, television etc
• vote – v. to make a choice known to a group by voice or gesture etc – also n. – to cast a vote v

Money

• A.T.M. – abbr. Automated Teller Machine; cash dispenser (UK)
• banknote – n: a sheet of currency made from paper; bill (US)
• bill (US) – n. a banknote; paper currency in sheet form
• black market – n. unlawful trading in state-regulated goods like international money
• bureau de change – n. a business where one can exchange currencies from various nations
• cash – n. 1 coins or banknotes (not cheques); 2 money transferred directly (not on credit)
• cash dispenser (UK) – n: an automated device that allows bank customers to withdraw funds; ATM
• cashier – n. individual who handles monetary exchanges in a bank, retail outlet etc
• coin – n: a metal disc serving as currency
• currency – n. the funds in widespread use and circulation within a country
• debt – n. sum of money or value owed by one party to another
• exchange rate – n. the ratio at which currencies from different nations can be converted
• foreign exchange – n: monetary systems and funds originating from other countries
• hard currency – n. currency unlikely to decrease in worth and widely received in commerce
• invest – v. to allocate funds to generate returns through enterprises, property etc – investment n.
• legal tender – n: money that must be accepted by law when settling debts
• petty cash (UK) – n. a reserve of money set aside for minor, routine costs
• soft currency – n. currency likely to decline in value and not broadly welcomed
• speculate – v. (risky) acquiring international money, property etc seeking quick returns – speculation n.
• transaction – n. a (typically financial) exchange between parties; a business arrangement – to transact v.

Presentations

• audience rapport – n. connection between speaker and listeners, particularly when positive
• body language – n. non-verbal communication through facial expressions, body movements etc
• Finally… – Expression commonly employed to indicate the final point or subject among multiple ones
• flip chart – n. stand with numerous large paper pages used for displaying information
• For example… – Typical phrase used to introduce a specific instance or demonstration
• handout – n. any material (report, example etc) distributed or provided to presentation attendees
• In conclusion… – Typical phrase used to mark the wrap-up or concluding section of a presentation
• Ladies & Gentlemen – Courteous expression commonly employed to greet a mixed audience
• marker – n. whiteboard marker a pen with a wide felt point for writing on whiteboards
• microphone – n. electronic device used for amplifying the voice and other sounds
• O.H.T. – abbr. overhead transparency; film sheet bearing an image for use with an o.h.p.
• overhead projector – n. machine that displays an o.h.t. on a screen – O.H.P. abbr.
• pointer – n. device (rod or light beam etc) used for directing attention on a screen or map
• screen – n. wide, smooth, white reflective surface for displaying projected films and slides
• signal – v. to make the audience aware of your progress or position in a presentation
• slide – n. photographic transparency of small size (typically 35mm) – slide projector n.
• To start with… – Typical phrase used to mark the opening of a specific subject or topic
• Turning now to… – Typical phrase used to indicate a transition between different subjects or topics
• visual aids – n. materials that audiences view during a presentation [eg: films, maps, charts etc]
• whiteboard – n. expansive white surface or panel for writing and drawing with markers

Selling

• after-sales service – n. assistance provided following the purchase of a product [eg: repairs etc]
• buyer – n. 1 anyone who purchases items 2 someone hired by a company for purchasing duties
• client – n. someone who engages and pays professional services such as those from a lawyer or architect
• close – v. to complete a transaction or sale; to achieve a sale
• cold call – v. to contact a potential customer by phone with no prior relationship – also n.
• customer – n. someone who purchases goods or services from a retail operation or business
• deal – n. a commercial exchange or agreement – also v. dealer n.
• discount – n. a decrease in cost; a price reduction [typically shown as a percentage (%)]
• follow up – v. to pursue consistently; to keep in contact [eg: after a lead]
• guarantee – n. an assurance that a faulty product will be mended or exchanged etc – also v.
• in bulk – in big quantities, typically with a reduced price
• lead – n. promising indication of a prospective customer requiring follow-up
• objection – n. a justification provided by a potential buyer against making a purchase – to object v. seeovercome
• overcome – v. [-came, -come] to overcome an obj-ection to demonstrate an objection is baseless
• product – n. something manufactured and typically intended for sale – to produce v. seeservice
• prospect – n. mogući ili verovatni kupac; budući korisnik
• representative – n. prodajni predstavnik lice koje zastupa kompaniju i prodaje njene proizvode; prodavac
• retail – v. to vend in limited quantities (such as in a shop to the general public) – also n. see wholesale
• service – n. rad obavljen redovno kao naknadna usluga – to serve v. see product
• wholesale – v. to supply merchandise in large quantities (for example, to a retailer that subsequently sells to end consumers) – also n. see retail

Izvor: www.rong-chang.com/newspaper.htm

Banking

• balance – bilans
• bank charges – naknade koje novčana ustanova obračunava
• branch – pobočka, pododeljenje
• checkbook, cheque (UK) – čekovni blok
• check, cheque – ček
• credit – novčana sredstva na računu, zajam
• credit card – plastična kartica za kreditne transakcije
• current account – tekući transakcioni račun
• debit – novčano opterećenje računa, zaduženje
• deposit – depozit, ulog
• deposit account – štedni račun, oročeni depozit
• Fill in – popuniti
• Interest – kamata
• Loan – zajam, kredit
• Overdraft – negativan saldo, prelazak kroz odobreni limit
• Pay in – uplata, uplatiti
• Payee – primalac novca
• Paying-in slip – priznanica o urađenoj uplati, dokaz o uplačenom novcu
• Standing order? – a directive from a bank customer instructing the bank to transfer fixed amounts on a recurring basis to a designated individual or entity
• Statement – obračun, izveštaj
• Withdraw – podići (novac)

Company structure

• Accounts Dept. (Department) – računovodski sektor (odeljenje)
• board of directors – upravni odbor
• chairman, chairperson (us) – član koji predsedava
• director – rukovodilac, upravnik
• executive officer (US) – izvršni rukovodilac, upravljajući direktor
• headquarters – centrala, glavna baza
• manager – menadžer
• managing director – načelnik, prvi direktor
• Marketing Dept. – odeljenje tržišnih aktivnosti
• Organization chart – strukturni prikaz organizacije
• Personnel Department – odeljenje kadara
• Production Department – pogon za proizvodnju
• Purchasing Department – odeljenje nabavke
• Research and Development Department – odeljenje istraživanja i razvoja
• reception – recepcija
• Sales Department – odeljenje prodaje
• shareholder – akcionar
• vice president – zamenik predsednika

Ugovori

• agreement – dogovor
• appendix – prilog
• arbitration – arbitraža
• article – član
• clause – klauzula
• condition – uslov
• force majeure – viša sila
• fulfil – izvršiti, fulfill (US)
• herein – u ovom
• hereinafter – niže
• hereto – dovde, do sada
• heretofore – ranije, dosad
• on behalf of – u zastupstvu, on behalf of (UK)
• null and void – ništavan
• on the one hand – sa jedne perspektive
• Party – strana
• Stipulate – ugovoriti
• Terms – uslovi
• Warrant – dozvola, ustav
• whereas – jer, s obzirom da
• Import – export (uvoz-izvoz)
• bill of lading – tovarni list
• c.&f.? – cost and freight
• c.i.f. – Cost, Insurance and Freight – CIF' – A commercial term obligating the seller to organize maritime transportation of goods to the specified destination port and furnish the buyer with the documentation required to receive the merchandise from the carrier
• cargo – tovar
• certificate of origin – potvrda o mestu proizvodnje robe
• container – spremnik
• customs – carina
• declare – prijaviti
• freight – tovar
• Irrevocable – neopoziv
• letter of credit – akreditiv
• merchandise – roba
• packing list – otpremnica
• pro forma invoice – predračun
• quay – pristanište
• ship – otpremiti
• shipping agent – špediter
• waybill – tovarni list
• insurance – osiguranje
• actuary – stručnjak za analizu i procenu rizika
• assessor – lice koje vrši procenu, poreski inspektor, sudski savetnik
• claim – pretenzija, zahtevanje prava
• comprehensive – potpun, obuhvatan
• consequential loss – posredni gubitak
• cover (UK) – pokriće
• employer's liability – odgovornost poslodavca
• goods in transit – roba na putu
• insurance broker – posrednik za osiguranje
• liability – odrovornost
• liable – odgovoran, podložan
• loss – gubitak
• loss adjuster
• policy – polisa osiguranja
• policyholder – osiguranik
• premium – premija osiguranja
• product liability – odgovornost za kvalitet proizvoda
• public liability – odgovornost prema javnosti
• reinsurance – reosiguranje
• risk – rizik

Marketing

• Brand – brend
• Consumer – potrošač
• Cost – cena
• Develop – razviti
• Distribution – distribucija
• End-user – krajnji korisnik
• Image – imidž, ugled
• Label – etiketa
• Launch – lansirati, pokrenuti
• Mail order – kupovina putem pošte
• Market research – analiza tržišta
• Packaging – ambalaža
• Point of sale – mesto prodaje
• Product – proizvod
• Public relations – veze sa javnošću
• Registered – registrovan
• Sponsor – sponzor
• Total product – konačan proizvod
• Trademark – zaštitni žig
• Meetings – Sastanci
• A.G.M.
• A.O.B. – razno
• Absent – odsutan, na, o,i
• Agend – dnevni red
• Apologies – opravdanje
• Ballot – tajno glasovanje
• Casting vote – presudni glas
• Chairman – predsedavajući
• Conference – skupljanje, kongres, poslovni sastanak
• Conference call – telefonski razgovor između više učesnika
• Consensus – kosenzus
• Decision – odluka
• Item – tačka, stavka
• Minutes – dokumentovani zapis proceduralnih detalja (mnozina je jedini oblik)
• Show of hands – glasanje podizanjem ruku
• Unanimous – jednoglasno
• Videoconference – videonastanak, video sjednica
• Vote – glasati

Novac

• A.T.M. (Automated Teller Machine) – uređaj za automatsku isplatu novca
• Banknote – novčanica, bill
• Bill (US) – novčanica
• Black market – crno tržište
• Bureau de change – menjačnica
• Cash – keš
• Cash dispenser (UK) – uređaj za isplatu gotovine
• Cashier – blagajnik, kasir
• Coin – novčić
• Currency – valuta
• Debt – dug
• Exchange rate – kurs
• Foreign exchange – inozemna valuta
• Hard currency – valuta sa stabilnom vrednošću
• Invest – investirati
• Legal tender – zakonski priznat oblik plaćanja
• Petty cash (UK) – malo novca (za svakodnevne troškove)
• Soft currency – valuta sa nesigurnom vrednošću
• Speculate – špekulisati
• Transaction  – transakcija

Presentations

• Audience rapport – veza sa slušaocima, dobar odnos sa publikom
• Body language – govor tela
• Finally… – na kraju
• Flip chart – grafikon
• For example… – Na primer…
• Handout – letak, materijal
• In conclusion… – U zaključku…
• Ladies and Gentlemen – gospođe i gospodini
• Marker – marker
• Microphone – mikrofon
• O.H.T. – celofan za grafoskop
• Overhead projector – aparat za projekciju transparentnih slajdova
• Pointer – pointer
• Screen – ekran
• To start with… – Na početku…, Za početak…
• Turning now to… – Prelazimo na…, Sada ćemo razmotriti…
• Visual aids – pomagala za vidljiv prikaz informacija
• Whiteboard – tabla
• Selling – prodaja
• After – sales service-servis
• Buyer – kupac
• Client – klijent
• Close – sklopiti (posao)
• Customer – mušterija
• Deal – posao, pogodba
• Discount – popust
• Follow up – nastaviti praćenje, održavati vezu
• Guarantee – garancija
• In bulk – na veliko
• Lead – savet
• Objection – primjedba, negiranje
• Overcome – prevazići, pobediti
• Product – proizvod
• Prospect – pospekt
• Representative – predstavnik
• Retail – na malo
• Service – usluga
• Wholesale – na veliko